Tier 3 Advanced Product Support dealers have completed extensive product training and certification beyond standard sales and service knowledge. These dealers are equipped to provide hands-on, in-field support—diagnosing issues, optimizing performance, and solving real-world problems rather than simply referencing product manuals. If you need deeper technical expertise or on-site assistance, a Tier 3 Advanced Product Support dealer is your best bet. Gold stars indicate which product categories this dealer has completed Tier 3 training for!